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OpenAI Swarm Multi-Agent Framework in 2026: What It Is, How It Works, and How to Use It

OpenAI Swarm is a minimalist multi-agent framework built around explicit handoffs between specialized tool-calling agents. This article explains Swarm’s core mental model, when it fits (and when it doesn’t), how to get started fast, and the production patterns that matter in 2026: tool boundaries, approval gates, evals, and an upgrade path to the OpenAI Agents SDK.

Kacper Herchel

Author

Kacper Herchel

Kacper is Lexogrine’s CTO and Head of Development. He leads day-to-day engineering operations and oversees delivery teams across both Client & Partners engagements and internal products, including AI agent orchestration for Lexogrine’s automated workflows. With deep expertise in TypeScript, React, React Native, Node.js, and AWS, he helps set the technical direction and defines the core frameworks and standards used across Lexogrine teams.

Published

February 16, 2026

Last updated February 16, 2026

Reading

17 min read

OpenAI Swarm Multi-Agent Framework
OpenAI Swarm Multi-Agent Framework

TL;DR: OpenAI Swarm Multi-Agent Framework (2026)

  • Two primitives, no magic: Swarm is built on Agents (instructions + tools + defaults) and handoffs (explicit control transfer). It is a clean mental model for learning and prototyping orchestration.
  • Why teams go multi-agent: You get separation of concerns, cleaner action boundaries (read vs write), more reliable routing than a mega-prompt, and a natural escalation path when risk or uncertainty shows up.
  • How routing works in Swarm: A handoff is just a tool call that returns another Agent. The runner switches active_agent, keeps the shared conversation history, and continues the loop.
  • The key safety pattern: Put write tools behind a narrow “action agent” and add an approval gate (e.g., execute_tools=False), server-side argument validation, tool allowlists, and strict max_turns caps.
  • Swarm is not a managed production runtime: It is stateless and does not ship sessions, dashboards, or full guardrails. In 2026, Swarm is best treated as a reference design, while OpenAI Agents SDK is the supported production path (tracing, guardrails, sessions).
  • Watch the failure modes: Common risks include prompt injection, tool overreach, stale facts in context, runaway loops, and accidental over-sharing. Treat agent-facing text as public content, keep one source of truth for policies, and require human approval for state-changing actions.

OpenAI Swarm in 2026: Why Multi-Agent Orchestration Matters

Multi-agent systems stopped being a research toy. Teams now run tool-calling agents that create tickets, move money, update records, and trigger workflows. Once an agent can take real actions, you need control. You need routing. You need audit trails. You need tests. You need a clean way to break one big “do everything” prompt into smaller pieces.

OpenAI Swarm sits right in the middle of that story.

It matters in 2026 for two reasons:

  1. Swarm introduced a clear, minimal mental model for agent handoffs and agent orchestration.
  2. OpenAI’s Agents SDK built on those ideas and turned them into a production-grade path.

Let’s break it down.

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What is the OpenAI Swarm multi-agent framework (featured snippet definition)

OpenAI Swarm is an open-source, client-side multi-agent framework from OpenAI that coordinates tool-calling agents using explicit handoffs. It gives you two primitives: Agents (instructions + tools) and handoffs (one agent passes control to another).

A “swarm” here does not mean swarm intelligence in the academic sense. It means a group of specialized agents that share the same conversation history and can transfer execution to the agent best suited for the next step.

When it fits

  • You want a small, readable framework to prototype multi-agent routing.
  • You want to understand handoffs as a first-class concept.
  • You want tight control over tools, message flow, and test loops.

When it does not

  • You need built-in persistent session memory, trace dashboards, and guardrails.
  • You want a supported production SDK with long-running flows and built-in human gates.
  • You want a server-side managed agent service instead of client-managed orchestration.

In 2026, OpenAI positions Swarm as an educational framework, while the OpenAI Agents SDK is the supported path for production agent systems. Swarm still earns its place as a reference design and a fast way to learn multi-agent patterns.

Next steps: understand why teams split agents in the first place.

Why teams use multi-agent systems

A single tool-calling agent can handle a lot. OpenAI’s own guidance pushes teams to stretch one agent first, then split when the toolset and branching logic get unwieldy.

Teams usually move to multi-agent setups for four reasons:

1) Separation of concerns

  • One agent does triage and routing.
  • One agent handles retrieval and grounding.
  • One agent performs actions (write operations).
  • One agent reviews, checks policy, or asks for approval.

This keeps prompts shorter and makes behavior easier to test.

2) Cleaner action boundaries
Write actions deserve special handling. Refunds, cancellations, account changes, and payments need extra checks. A dedicated “action agent” with a narrow tool inventory gives you a natural permission boundary.

3) Better routing than one mega-prompt
When one agent has 20 tools and a long policy prompt, tool choice gets shaky. A triage agent with a small set of handoff tools often routes more reliably.

4) Clearer escalation
You need a clean “stop and ask” path when:

  • inputs look like prompt injection,
  • the model tries to call a high-impact tool,
  • the tool result looks wrong,
  • the agent loops.

Swarm’s handoff design makes escalation feel natural: route to a human queue, or to a safer agent that can only draft a plan.

Here is why this matters: once agents call tools, orchestration becomes a product feature, not a side detail.

Core concepts in Swarm (as documented in 2026)

Swarm keeps the vocabulary small. That is the point.

Agents and roles

A Swarm Agent packages:

  • name
  • instructions (string or callable)
  • functions (tools)
  • model (defaults to gpt-4o in the reference code)
  • tool call settings like tool_choice and parallel_tool_calls

Think of an agent as “prompt + tool inventory + defaults”.

Handoffs and routing

Swarm models routing as a tool call that returns an Agent.

  • The active agent decides to call transfer_to_refunds, transfer_to_sales, or transfer_to_tech.
  • That function returns the target agent object.
  • The Swarm runner switches active_agent and continues the loop.

This gives you local routing decisions inside the agent loop without a separate router service.

Tools and action boundaries

In Swarm, tools are plain Python functions.

Swarm converts your function signature and docstring into a tool schema for OpenAI function calling. During execution:

  • The model requests a tool call with JSON arguments.
  • Swarm parses arguments, calls your function, and appends a tool message containing the result.
  • The loop continues until the model returns an assistant message with no tool calls or you hit max_turns.

Action boundary tip: keep write tools in a separate agent, or wrap them with approval checks.

Shared context, state, and memory patterns

Swarm is stateless between runs. You pass conversation messages in each call. That gives you control, but it also means you own session memory.

Swarm supports context_variables:

  • Tools can accept a context_variables parameter (Swarm injects it server-side and hides it from the model’s tool schema).
  • Tools can return a Result object that updates context variables and can also switch agents.

Use context_variables for:

  • user IDs and tenancy context
  • feature flags
  • risk thresholds
  • routing hints

Do not put secrets there that you would not store in logs.

Safety boundaries and permissioning

Swarm itself does not ship a full guardrail system. It gives you control points:

  • split agents by permission level
  • set execute_tools=False to pause before tool execution
  • enforce allowlists for tool names
  • validate tool args before calling downstream systems
  • cap max_turns

In 2026, OpenAI’s Agents SDK adds first-class guardrails and human-in-the-loop support. Swarm shows the underlying mechanics.

Tracing and observability hooks

Swarm is a small library. It has a debug flag and streaming events. It does not ship a trace dashboard.

If you need trace views, span data, and run replay as a product feature, OpenAI’s Agents SDK includes built-in tracing with an OpenAI dashboard viewer.

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Getting started (step by step)

This section shows a Swarm setup that you can run locally.

Requirements

  • Python 3.10+
  • An OpenAI API key
  • Basic comfort with OpenAI tool calling

Install Swarm

Swarm is distributed as a GitHub repo install.

typescript
python -m venv .venv
source .venv/bin/activate
pip install git+https://github.com/openai/swarm.git

Set your API key:

typescript
export OPENAI_API_KEY="sk-..."

Suggested project structure

typescript
swarm-demo/
app.py
agents.py
tools.py
evals.py
README.md

Minimal “hello swarm” (what you should see)

You should see:

  • an assistant response from your first agent, or
  • a tool call printed if you enable debug or streaming output

Common setup mistakes and fixes

Mistake: OPENAI_API_KEY not set
Fix: export it in the same shell where you run Python.

Mistake: old OpenAI Python SDK
Swarm uses the v1 OpenAI Python client (from openai import OpenAI) and Chat Completions types. If you pin the openai package too old, imports can fail. Fix by upgrading openai.

Mistake: you forgot to keep conversation history
Swarm is stateless between calls. If you build a chat loop, append response.messages back into messages.

Next steps: copy-paste working code.

Code examples you can copy-paste

All Python examples assume:

typescript
from swarm import Swarm, Agent

1) Minimal quickstart (Python)

This example creates two agents and a handoff tool.

typescript
# app.py
from swarm import Swarm, Agent
client = Swarm()
def transfer_to_specialist():
"""Hand off to the Specialist Agent."""
return specialist_agent
triage_agent = Agent(
name="Triage Agent",
instructions=(
"You route the request. "
"If the user asks about refunds or billing, call transfer_to_specialist. "
"If you can answer directly, answer directly."
),
functions=[transfer_to_specialist],
)
specialist_agent = Agent(
name="Specialist Agent",
instructions="You handle billing and refunds. Ask for missing info.",
functions=[],
)
messages = [{"role": "user", "content": "I need a refund for order #1842"}]
response = client.run(agent=triage_agent, messages=messages, max_turns=6)
for msg in response.messages:
if msg["role"] == "assistant":
print(f'{msg["sender"]}: {msg["content"]}')

Adapt it

  • Add more handoff tools for other domains.
  • Add a third agent for write actions only.

2) Customer support triage with handoffs (Python)

This pattern mirrors how real support systems work: a front-door agent routes to narrow agents.

typescript
# agents.py
from swarm import Agent
def transfer_to_refunds():
"""Route to the Refunds Agent."""
return refunds_agent
def transfer_to_sales():
"""Route to the Sales Agent."""
return sales_agent
def transfer_to_tech():
"""Route to the Tech Support Agent."""
return tech_agent
triage_agent = Agent(
name="Support Triage",
instructions=(
"You are the entry point for customer support.\n"
"Decide which agent should take over:\n"
"- Refunds and billing -> transfer_to_refunds\n"
"- Pricing, plans, upgrades -> transfer_to_sales\n"
"- Bugs, login issues, errors -> transfer_to_tech\n"
"If none match, ask a clarifying question."
),
functions=[transfer_to_refunds, transfer_to_sales, transfer_to_tech],
)
refunds_agent = Agent(
name="Refunds Agent",
instructions=(
"You handle refunds. Collect order_id and reason.\n"
"Do not promise a refund. Explain the next step."
),
functions=[],
)
sales_agent = Agent(
name="Sales Agent",
instructions="You answer plan and pricing questions and propose the right plan.",
functions=[],
)
tech_agent = Agent(
name="Tech Agent",
instructions="You troubleshoot issues. Ask for logs, device, and steps tried.",
functions=[],
)
typescript
# app.py
from swarm import Swarm
from agents import triage_agent
client = Swarm()
messages = [{"role": "user", "content": "I was charged twice last month"}]
response = client.run(agent=triage_agent, messages=messages, max_turns=8)
for msg in response.messages:
if msg["role"] == "assistant":
print(f'{msg["sender"]}: {msg["content"]}')

Adapt it

  • Put write tools (refund execution) in a separate agent, not in Refunds Agent.
  • Add a “policy agent” for edge cases and exceptions.

3) Tool calling agent (create ticket, query CRM, post to Slack) (Python)

Swarm tools are Python functions. Swarm maps signatures to tool schemas.

This example uses three tools:

  • lookup_customer (read)
  • create_ticket (write)
  • post_to_slack (write)
typescript
# tools.py
import json
from typing import Optional
def lookup_customer(email: str):
"""Look up a customer profile in the CRM by email and return a JSON string."""
# Replace with a real CRM call.
profile = {
"email": email,
"customer_id": "cus_123",
"plan": "pro",
"status": "active",
}
return json.dumps(profile)
def create_ticket(subject: str, description: str, customer_id: Optional[str] = None):
"""Create a support ticket and return the ticket id."""
# Replace with Zendesk/Jira/Linear call.
ticket = {"ticket_id": "TCK-8841", "subject": subject, "customer_id": customer_id}
return json.dumps(ticket)
def post_to_slack(channel: str, message: str):
"""Post a message to Slack and return an acknowledgement."""
# Replace with Slack API call.
return json.dumps({"ok": True, "channel": channel})
typescript
# app.py
from swarm import Swarm, Agent
from tools import lookup_customer, create_ticket, post_to_slack
client = Swarm()
ops_agent = Agent(
name="Ops Agent",
instructions=(
"You help support ops.\n"
"When you need customer data, call lookup_customer.\n"
"When you need a ticket, call create_ticket.\n"
"When you need to notify the team, call post_to_slack.\n"
"After tool results, summarize what you did."
),
functions=[lookup_customer, create_ticket, post_to_slack],
)
messages = [
{"role": "user", "content": "User lisa@acme.com cannot log in. Create a ticket and alert #support."}
]
response = client.run(agent=ops_agent, messages=messages, max_turns=10)
for msg in response.messages:
if msg["role"] == "assistant":
print(f'{msg["sender"]}: {msg["content"]}')

Adapt it

  • Add idempotency to create_ticket (use a request id).
  • Validate channel against an allowlist.
  • Add a separate “write agent” so read-only triage cannot create tickets.

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4) Safety and escalation (human approval gate) (Python)

Swarm lets you pause tool execution by calling run(..., execute_tools=False). You can inspect requested tool calls, run checks, then decide what happens next.

Below is a pattern that:

  • runs one turn without executing tools
  • checks tool risk
  • creates an approval request for high-impact actions
  • executes approved tool calls and resumes the run
typescript
# approval_gate.py
import json
from typing import Any, Dict, List, Tuple
from swarm import Swarm, Agent
RISK_BY_TOOL = {
"lookup_customer": "low",
"create_ticket": "medium",
"post_to_slack": "medium",
"issue_refund": "high",
}
def extract_tool_calls(last_assistant_message: Dict[str, Any]) -> List[Dict[str, Any]]:
return last_assistant_message.get("tool_calls") or []
def tool_call_to_parts(tool_call: Dict[str, Any]) -> Tuple[str, str, Dict[str, Any]]:
tool_name = tool_call["function"]["name"]
tool_call_id = tool_call["id"]
args = json.loads(tool_call["function"]["arguments"] or "{}")
return tool_name, tool_call_id, args
def run_with_approval(
client: Swarm,
agent: Agent,
messages: List[Dict[str, Any]],
tool_registry: Dict[str, Any],
) -> List[Dict[str, Any]]:
# Step 1: let the model decide what it wants to do, but do not run tools yet.
planned = client.run(agent=agent, messages=messages, max_turns=1, execute_tools=False)
planned_msgs = planned.messages
last = planned_msgs[-1] if planned_msgs else {}
tool_calls = extract_tool_calls(last)
if not tool_calls:
return planned_msgs
# Step 2: evaluate risk.
high_risk = []
for tc in tool_calls:
name, tool_call_id, args = tool_call_to_parts(tc)
risk = RISK_BY_TOOL.get(name, "high")
if risk == "high":
high_risk.append((name, tool_call_id, args))
if high_risk:
# In a real system, store this in a DB and notify a human queue.
planned_msgs.append({
"role": "assistant",
"sender": "Approval Gate",
"content": (
"I can proceed, but I need approval for this action:\n"
+ "\n".join([f"- {name}({args})" for name, _, args in high_risk])
+ "\nReply APPROVE to continue or DENY to stop."
),
"tool_calls": None,
"function_call": None,
})
return planned_msgs
# Step 3: run allowed tools now and resume the agent loop.
# We execute the tool calls ourselves, append tool messages, then run again.
tool_messages = []
for tc in tool_calls:
name, tool_call_id, args = tool_call_to_parts(tc)
func = tool_registry[name]
result = func(**args)
tool_messages.append({
"role": "tool",
"tool_call_id": tool_call_id,
"tool_name": name,
"content": str(result),
})
resumed_messages = messages + planned_msgs + tool_messages
resumed = client.run(agent=planned.agent or agent, messages=resumed_messages, max_turns=6)
return planned_msgs + tool_messages + resumed.messages

Adapt it

  • Store pending approvals in a DB with an audit record.
  • Attach a human identity to the approval decision.
  • Add argument validation before tool execution.
  • Add a “deny” path that routes to a human agent or creates a manual task.

5) Testing and evals (simple eval loop) (Python)

Swarm ships example eval patterns in its examples folder. A simple place to start: test whether routing tools get called for the right prompts.

This script runs routing checks and prints a score.

typescript
# evals.py
from swarm import Swarm
from agents import triage_agent
client = Swarm()
EVAL_CASES = [
{"input": "I want a refund for order #1001", "expected_tool": "transfer_to_refunds"},
{"input": "What plan includes SSO?", "expected_tool": "transfer_to_sales"},
{"input": "App crashes on launch", "expected_tool": "transfer_to_tech"},
{"input": "Tell me a joke", "expected_tool": None},
]
def get_called_tool_name(response):
# We stop after 1 turn and we do not execute tools.
last = response.messages[-1] if response.messages else {}
tool_calls = last.get("tool_calls") or []
if not tool_calls:
return None
return tool_calls[0]["function"]["name"]
def run():
correct = 0
for case in EVAL_CASES:
response = client.run(
agent=triage_agent,
messages=[{"role": "user", "content": case["input"]}],
max_turns=1,
execute_tools=False,
)
got = get_called_tool_name(response)
ok = got == case["expected_tool"]
correct += 1 if ok else 0
print({"input": case["input"], "expected": case["expected_tool"], "got": got, "ok": ok})
score = correct / len(EVAL_CASES)
print(f"Routing score: {score:.2f}")
if __name__ == "__main__":
run()

Adapt it

  • Add more cases pulled from real tickets.
  • Run multiple times per case to catch variance.
  • Add checks on tool arguments, not only tool name.
  • Pair this with trace-based grading when you move to the Agents SDK.

Node and TypeScript in 2026: Swarm-style handoffs with the OpenAI Agents SDK

OpenAI’s supported TypeScript path is the OpenAI Agents SDK for TypeScript. It takes Swarm’s handoffs idea and adds tracing, guardrails, and sessions.

Here is a minimal handoff sample aligned with the SDK quickstart:

typescript
// app.ts
import { Agent, Runner } from "@openai/agents";
const historyTutor = new Agent({
name: "History Tutor",
handoffDescription: "Specialist agent for historical questions",
instructions: "You answer historical questions with clear context.",
});
const mathTutor = new Agent({
name: "Math Tutor",
handoffDescription: "Specialist agent for math questions",
instructions: "You help with math and show steps.",
});
const triage = new Agent({
name: "Triage Agent",
instructions: "Route the user to the right tutor.",
handoffs: [historyTutor, mathTutor],
});
async function main() {
const result = await Runner.run(triage, "who was the first president of the united states?");
console.log(result.finalOutput);
}
main();

If your stack is Node.js heavy, this is the cleanest way to apply Swarm-style concepts while keeping built-in tracing and guardrails.

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Production patterns

Swarm shows you the mechanics. Production systems need more: storage, audit, checks, and runtime controls.

Below are patterns that teams use when they turn a demo into a system that can run in front of real users.

Architecture options

Option A: single service

  • One API service hosts Swarm and tool functions.
  • It stores conversation history, tool results, and approvals.
  • It calls downstream APIs with service credentials.

Pick this when you want the smallest moving surface.

Option B: router + workers

  • A router service handles chat, routing, and policy.
  • Worker services handle tool execution by domain: billing, CRM, operations.
  • A queue handles long tasks and retries.

Pick this when tool execution touches many systems or needs strict isolation.

Option C: workflow engine + agents

  • A workflow engine runs steps and retries.
  • Agents handle decision points and text generation.
  • Tools become workflow activities.

Pick this when you need strong run history, replay, and deterministic retries.

State and storage choices

Swarm is stateless between run() calls. You own state.

Store these items:

  • conversation messages (with retention controls)
  • tool calls requested (name, args, timestamp)
  • tool outputs (hash or payload, based on PII rules)
  • approval decisions
  • run metadata (model, token usage, request id)

Split memory into layers:

  • short-term: the message list you pass into Swarm
  • durable: DB records (tickets, orders, audit logs)
  • retrieval: a vector store for docs and prior cases

OpenAI’s platform also offers conversation state and compaction patterns in the Responses API. The Agents SDK adds session memory as a first-class feature.

Guardrails: prompt injection, unsafe tool calls, PII, auth

Treat tool calling as a security boundary.

Controls that work well:

  • Tool allowlist per agent
    • Triage agent: only transfer tools and read-only tools
    • Action agent: write tools, behind approvals
  • Argument validation
    • Validate enums and IDs
    • Reject free-form URLs unless required
    • Enforce numeric limits (refund amount caps)
  • Risk tiers
    • low: reads
    • medium: notifications and ticket creation
    • high: refunds, cancellations, payments, user deletion
  • Human approval
    • Require approval for high tier actions until you trust the system.
    • Log who approved and why.
  • PII filtering
    • Mask or drop PII before writing to logs and traces.
    • Store only IDs when you can.
  • Auth
    • Never let the model hold raw credentials.
    • Tools should use server-side auth, scoped per tenant.

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Observability: logs, traces, replay

Swarm gives you debug=True and streaming events. That is not enough once agents call real tools.

Add:

  • structured logs with request id
  • tool call logs (name, args hash, duration, status)
  • model usage logs (tokens, model name)
  • error capture with redaction

If you move to the Agents SDK, you can use built-in tracing and view traces in the OpenAI dashboard. You can also connect external tracing systems. Many teams use OpenTelemetry patterns and LLM tracing tools to keep a single view across services.

Cost control: token drivers, caching, routing choices

Token spend rises quickly when:

  • you stuff the whole chat into every call,
  • you add long tool outputs to the message history,
  • you let agents loop without exit conditions.

Controls you can apply:

  • cap max_turns
  • keep tool outputs short and structured
  • store full tool results in a DB and pass back a summary plus an ID
  • use prompt caching when your system prompt stays stable
  • run offline backfills with the Batch API when you do not need immediate replies

Failure handling: retries, timeouts, partial results

Tool calling introduces two failure planes: model calls and tool calls.

Patterns to apply:

  • exponential backoff for rate limit errors
  • timeouts per tool call
  • idempotency keys for write tools
  • fallback paths: draft a plan when a tool fails
  • circuit breakers for flaky downstream systems

Use cases by industry

Below are concrete multi-agent workflows that map well to Swarm-style handoffs. Each one lists: agent roles, tools, human approval, and what to measure.

SaaS support and success

  • Agents
    • Triage agent routes: billing, product, bug, account
    • Refund agent drafts steps and gathers info
    • Action agent executes ticket creation and account changes
  • Tools
    • CRM lookup, billing system lookup, ticket creation, feature flag read
  • Human approval
    • refunds above a threshold
    • account cancellation
  • Measure
    • correct routing rate
    • tool call success rate
    • time to first useful reply
    • escalation rate

E-commerce ops

  • Agents
    • Order agent answers status, shipping, returns
    • Fraud review agent flags suspicious patterns
    • Action agent updates shipping address or initiates return
  • Tools
    • order DB, shipping carrier API, returns portal, fraud signals
  • Human approval
    • address change after label creation
    • refunds and chargebacks
  • Measure
    • wrong-action rate
    • refund reversal rate
    • repeat contact rate

Fintech ops and compliance workflows

  • Agents
    • Intake agent extracts intent and needed docs
    • Policy agent checks rule sets and required steps
    • Action agent triggers compliance tasks and case creation
  • Tools
    • KYC provider, case management system, transaction lookup
  • Human approval
    • account lock, transfer holds, high-value decisions
  • Measure
    • policy adherence checks passed
    • escalation accuracy
    • audit completeness

Healthcare admin workflows (no diagnosis)

  • Agents
    • Scheduling agent handles reschedules and reminders
    • Benefits agent checks coverage and eligibility
    • Action agent updates appointments and sends messages
  • Tools
    • scheduling system, insurance eligibility API, messaging system
  • Human approval
    • changes that alter billing responsibility
    • exceptions to scheduling rules
  • Measure
    • booking completion rate
    • correction rate by staff
    • PHI exposure incidents (target zero)

Manufacturing and field service

  • Agents
    • Triage agent identifies machine line and issue type
    • Parts agent checks inventory and lead times
    • Dispatcher agent drafts technician assignment
  • Tools
    • CMMS, inventory system, map and routing, knowledge base
  • Human approval
    • emergency dispatch and overtime approvals
  • Measure
    • first-time fix rate
    • repeat ticket rate
    • parts order accuracy

Media and content workflows

  • Agents
    • Research agent gathers sources and quotes
    • Draft agent writes content
    • Review agent checks style and policy
  • Tools
    • web search, doc store, CMS draft creation
  • Human approval
    • publish step
  • Measure
    • factual error rate (sampled)
    • edit distance from final copy
    • citation coverage rate

HR and recruiting ops

  • Agents
    • Intake agent parses role and hiring plan
    • Sourcing agent drafts outreach and screening steps
    • Scheduling agent proposes times and sends invites
  • Tools
    • ATS, calendar, email, skills rubric store
  • Human approval
    • offer letter creation
  • Measure
    • scheduling completion rate
    • screening pass alignment with rubric
    • candidate drop-off rate

Internal IT and SecOps triage

  • Agents
    • Intake agent routes request: access, device, incident
    • Policy agent checks access rules
    • Action agent opens tickets and runs approved steps
  • Tools
    • IAM, ticketing, endpoint management, SIEM queries
  • Human approval
    • privileged access grants
    • containment actions
  • Measure
    • false escalation rate
    • tool call error rate
    • time to resolution

AI Agent development services

Partner with Lexogrine to build AI Agents for your business.

Swarm vs other approaches (high level)

Swarm is a reference design for handoffs. It is not the only way to build agent orchestration.

Use these rules of thumb:

Pick a single agent with tools when

  • your toolset is small
  • you can keep instructions compact
  • you do not need many specialist prompts

Pick Swarm when

  • you want a clean mental model for handoffs
  • you want a tiny, readable orchestration loop
  • you want to prototype multi-agent routing fast

Pick the OpenAI Agents SDK when

  • you want built-in tracing, guardrails, sessions, and human-in-the-loop features
  • you want an OpenAI-supported upgrade path from Swarm

Pick a graph-based orchestrator when

  • you need explicit state machines, conditional branches, and replay
  • you need predictable control flow outside the model

Pick a workflow engine with LLM steps when

  • you need retries, timers, and run history as a platform feature
  • you want deterministic re-runs and strong audit trails

Pick a vendor platform when

  • you want a hosted agent layer with connectors, monitoring, and governance controls
  • you accept platform constraints to move faster

Next steps: make adoption gradual.

A pragmatic adoption plan (from 0 to production)

This plan keeps risk low while you learn what your users actually need.

Phase 1: prototype

What you ship:

  • a Swarm demo with 2 to 4 agents
  • a small tool set with mocked side effects
  • a routing eval script

What can go wrong:

  • tools too broad
  • prompts too long
  • routing variance

Phase 2: internal beta

What you ship:

  • real tools in a sandbox environment
  • logs for tool calls and errors
  • a human approval gate for write actions

What can go wrong:

  • data handling mistakes
  • missing audit records
  • tool argument bugs

Phase 3: limited rollout

What you ship:

  • tenant-safe auth and rate controls
  • strong input validation and allowlists
  • a dashboard view of runs (Agents SDK tracing or external tracing)

What can go wrong:

  • prompt injection attempts
  • surprising tool edge cases
  • session memory growth and cost spikes

Phase 4: scale and harden

What you ship:

  • offline eval runs tied to releases
  • compaction or session memory controls
  • fallback behavior for tool outages
  • run replay and incident response playbooks

What can go wrong:

  • slow drift in tool schemas
  • hidden regressions in routing
  • gaps in approvals and audit trails

Partnering with Lexogrine

If you want to build multi-agent system features that touch real product data, treat the work like product engineering, not prompt experiments.

Lexogrine is an AI agent development company that builds AI agent development services end-to-end:

  • multi-agent swarms with clear handoffs and tool boundaries
  • production services in Node.js and Python
  • web and mobile applications in React and React Native
  • AWS delivery with logging, monitoring, and secure storage

If you have a Swarm prototype and want a production-grade system, we can help you move from a demo loop to a system with safety checks, eval coverage, and trace visibility.

Want a fast start? Book a call and ask for a pilot scope and an agent system review.

AI AgentsAIWeb Development

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